Return Policy

Returns

Need to exchange or return an item? We are here to help.

Please contact us within three (3) days of receiving your order. You may return your product for store credit, another product, or refund to original payment method. Items must be returned in ten (10) days of receiving your order, in original condition, in original packaging. No visible signs of wear or use. Buyer is responsible for return shipping. Please contact us if a package arrives damaged. Photograph prior to opening, if possible.

Due to the COVID-19 restrictions we are currently available between the hours of 12:00pm - 5:00pm EST.

Contact us at (617) 787-4157. 11:00am - 7:00pm EST

Exceptions

No return or refund allowed for the following exceptions to our return policy.

  • Open oracle or tarot decks
  • Sage bundles
  • Incense
  • Oils
  • Candles
  • Sale items
  • Discounted items

Return policy is subject to change without notice.